How to Book Nairobi Airport Transfers

Booking an airport transfer in Nairobi is easier than you think. Whether you're arriving at Jomo Kenyatta International Airport (JKIA) for business, tourism, or a family visit, a pre-booked transfer ensures a smooth, stress-free journey to your hotel or destination.

In this guide, we'll walk you through the simple steps to book your Nairobi airport transfer, explain what information you'll need, and share tips to make your arrival experience seamless.

Step 1: Choose Your Pickup Location

First, decide where you need to be picked up from. Most travelers book transfers from:

• Jomo Kenyatta International Airport (JKIA) – after landing from an international or domestic flight
• Wilson Airport – for those connecting to domestic safari flights
• Hotel or residence – for departures back to the airport

Step 2: Enter Your Drop-off Destination

Tell us where you need to go. Popular drop-off locations include:

Don't see your destination? No problem — we cover all areas in Nairobi and beyond.

Step 3: Provide Your Flight Details

Your flight information helps us track your arrival and ensure your driver is ready when you land.

• Flight number – so we can monitor delays or early arrivals
• Arrival date and time – your scheduled landing time
• Airline name – helpful for locating the correct terminal

Step 4: Tell Us About Your Passengers

Let us know how many people are travelling with you:

• Number of adults – aged 12 years and above
• Number of children – aged 2–12 years (child seats available on request)
• Number of infants – aged 0–2 years (baby seats available)

Step 5: Specify Your Luggage

Help us assign the right vehicle by telling us about your luggage:

• Large suitcases – standard checked luggage
• Small bags/hand luggage – carry-ons, backpacks, laptop bags
• Oversized items – golf bags, sports equipment, wheelchairs, strollers

Don't worry — we'll recommend the right vehicle size based on your passenger and luggage count.

Step 6: Choose Your Vehicle Type

Step 7: Review and Confirm

Before booking, you'll see a summary of your trip, including:

• Pickup and drop-off locations
• Flight details
• Passenger and luggage information
• Vehicle type
• Total price — fixed, no hidden fees

Once everything looks correct, proceed to book.

Step 8: Make a Payment or Pay on Arrival

We offer flexible payment options:

• Pay online – via credit/debit card, M-Pesa, or bank transfer
• Pay on arrival – cash (KES or USD) or M-Pesa directly to your driver
• Corporate account – for regular business travel (invoiced monthly)

Step 9: Receive Confirmation

After booking, you'll receive:

• Booking confirmation – via WhatsApp, SMS, or email
• Driver details – name, phone number, and photo (sent before pickup)
• Vehicle information – model, color, and registration number
• Meet & greet instructions – where to find your driver at arrivals

Step 10: Arrive and Meet Your Driver

When you land at JKIA:

1. Clear immigration and collect your luggage
2. Proceed to the arrivals hall
3. Look for your driver holding a sign with your name
4. Your driver will assist with your luggage and guide you to the vehicle
5. Enjoy a comfortable, direct ride to your destination

Frequently Asked Questions